Q1: What is your manufacturing capability?
We operate a specialized facility in Xiangyang, Hubei, focused on diesel engine component manufacturing and professional engine assembly.
Q2: Where are your main operations located?
Our headquarters and two sales stores are in Shiyan Auto Parts City, with manufacturing plant and warehouse in Xiangyang.
Q3: What products do you supply?
We supply engine assemblies and components including cylinder blocks, heads, crankshafts, camshafts, connecting rods, rocker arms, gear housings, exhaust manifolds, etc.
Q4: Which engine series do you support?
We cover the full range of Cummins engines including 4B/6B/6C/6L, ISLe, QSB/QSC/QSL/QSZ, ISF, QSM/QSX, NT855, and KT series.
Q5: Do you supply genuine Cummins parts?
Yes. As authorized distributors, we supply genuine Cummins parts alongside OEM alternatives.
Q6: How is quality ensured?
We maintain rigorous QC through sample approval, in-process inspection, and pre-shipment testing.
Q7: What are your warranty terms?
Wear parts: 3-6 months; Non-wear parts: 6-12 months. Includes remote guidance (excludes on-site costs).
Q8: What if I receive defective items?
Immediate resolution through refund or replacement.
Q9: Which regions do you serve?
We export globally including Americas, Europe, Africa, Middle East, Russia, Turkey, Mexico, and Southeast Asia.
Q10: What support do you provide?
Complete technical support, installation guidance, and lifelong spare parts supply.
Q11: What payment options are available?
T/T, MoneyGram, Western Union in multiple currencies (USD, EUR, GBP, CAD, AUD, CNY).
Q12: Are samples available?
Yes, samples provided for quality verification.
Q13: What are your delivery terms?
EXW, FOB, CFR, CIF, DDP and other standard incoterms.
Q14: What shipping methods do you offer?
Sea/air/land freight via major carriers or customer-preferred providers.
Q15: Can we visit your factory?
Yes, we welcome visits to our Xiangyang facility.
Q16: What is your production capacity?
3,000m² warehouse, 40+ test stations, and 10+ partner factories ensure reliable supply.
Q17: Are you a verified supplier?
Yes, we are fully certified and audited on major B2B platforms.